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Dispute Resolution in Special Education ~ Exemplar Collection

“Resources and guidance that illuminate and promote exemplary approaches to the design, implementation and improvement of dispute resolution systems.”

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State Dispute Resolution System Resource Showcase

This Resource Showcase is CADRE’s systematic organization of items that may be useful to states and districts as they design, implement, and improve their dispute resolutions systems and processes. Please note that CADRE makes no endorsement of the resources included here, nor of any policies, procedures, processes, or documents specific to any item.
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Dispute Resolution Processes

System-wide Participant & Stakeholder Training Telephone Intermediary Facilitation Resolution Meeting Mediation Written State Complaints Due Process Complaints and Hearings
System Design 19 3 1 1 1 10 2 5
Law/Regulation/Policy/Procedure/Guidance 50   2 2 9 7 12 13
Stakeholder Involvement in Advisory role/review 12 2   1   2    
Data Tracking/Forms 14   5 35 26 85 40 42
Letter Templates/Communications 3   3 7 9 22 30 24
Professional Standards
Training and Technical Assistance: Personnel/Human Resources 5     6 1 16   11
Training and Technical Assistance: Professional Development 8 13     5 4 1 5
Awareness & Outreach
Brochures/Posters/Other 33 13 5 22 6 24 8 4
Websites and Online-Only 28 5 3 11 8 13 2 7
Fact Sheets/FAQs 17 4 2 12 4 19 12 9
Guidelines/Manuals (Parents/LEA Staff) 42     2 2 6 2 11
Materials/Instruments Related to Evaluating DR Processes, Practitioners or Systems 6   2 18 1 9 2 11
Reports, Summaries or Analyses Related to Evaluation Activity of DR Programs or Systems 4     13   14 4 5

How to Use This Showcase

The Resource Showcase captures critical aspects of state systems and catalogues their underlying resources. Users of the Resource Showcase will find:

  • For each cell (the junction of a Continuum Process and a DR SIPE function), resources are available for download specific to that cell (e.g., “Training and Technical Assistance Resources” for the “Mediation” process).
  • In densely populated cells, item groupings have been created to facilitate access to resources that match the user’s interests.
  • For each Continuum process and each DR SIPE function, definitions that include features and elements related to effectiveness are available by clicking on the colored topic name.
  • Filters are available in the upper left corner of the Resource Showcase that allow resources to be sorted by State, Part B/C, English/Spanish, and for newly posted items.  The default sorting includes all states, both Part B and Part C, and all languages. Many Part B resources were developed to address both Part B and Part C dispute resolution processes in these states.

Descriptions of the Resource Showcase and how it works are no substitute for users experimenting with the application. CADRE welcomes feedback on the Resource Showcase and suggestions on ways that it can be improved.  We appreciate recommendations of resources for inclusion that have proven useful to states and may benefit other states that are interested in improvement. Search on!

Can’t find what you’re looking for?  Email us:


The Exemplar Collection was developed by CADRE, a project of Direction Service pursuant to Cooperative Agreement CFDA H326D080001 with the Office of Special Education Programs, United States Department of Education. The opinions expressed and materials contained herein do not necessarily reflect the position or policy of the United States Department of Education.

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