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The National Center on Dispute Resolution in Special Education

"Encouraging the use of mediation and other collaborative strategies to resolve disagreements about special
education and early intervention programs."

Resources for Mediators


State Sample Agreements to Mediate CADRE has collected examples of forms that are used by State Special Education Mediation Systems.

Other Sample State Forms CADRE has collected examples of forms that are used by State Special Education Mediation Systems.

A Style Index for Mediators The Mediator Classification Index (MCI) is designed to assist in understanding the approach or style a mediator tends to use during the mediation process. The MCI is a valuable tool which you may ask prospective mediators to complete as part of the mediator selection process. This is also a valuable tool for mediator self-examination.

Guidelines For Conflict Management in Special Education-A Manual From Portland (Oregon) Public Schools These conflict management guidelines are designed to help district staff and parents effectively address conflict in special education. The creation of this document was part of a Portland Public Schools Alternative Dispute Resolution (ADR) local capacity grant funded by the Oregon Department of Education (ODE).

Maximizing Mediation This article suggests that the adoption of a maximizing mediation approach by the mediator is permissible and advised. There are no barriers to mediators moving beyond the world of barely sufficient processes and barely sufficient results to stimulate maximized processes and maximized results.

Mediation + Options to Resolve Problems Underlying Disputes This document is a handout from a presentation delivered by Lyn Beekman at the ALLIANCE National Conference in Washington, D.C., January 2000. The text is a brief overview of alternative dispute resolution options, notably mediation, and their relation to the resolution of special education disputes. The document also includes Suggested Communication Guidelines and a number of sample agreements forms.

Model Standards of Conduct for Mediators These are the standards of mediation practice jointly defined by the American Bar Association (ABA), Association for Conflict Resolution (ACR) and the American Arbitration Association (AAA) and are generally applicable to the mediation of legal disputes. The model standards of conduct for mediators are intended to perform three major functions: to serve as a guide for the conduct of mediators; to inform the mediating parties; and to promote public confidence in mediation as a process for resolving disputes.

Team Based Conflict Resolution in Special Education The IDEA '97 regulations specify that the mediation states must offer when a due process hearing has been requested are to be conducted by a single mediator. Team conciliation is offered not as a process that satisfies these requirements but rather as one of many options that may be useful, in addition to those that are legally required, when parents and educators disagree. Conciliation may be of particular value when those disagreements include issues of culture, gender or class bias.

The Role of Attorneys in Special Education Mediation This paper examines the role of attorneys and to a lesser extent, advocates in special education mediation. It examines the positions held by both proponents and opponents of permitting attorneys and advocates to participate in special education mediation. It then considers the interests and concerns shared by advocates of the two opposing views. The paper concludes with practical recommendations that attempt to satisfy these common interests. This document was published in June 2001. More information on IDEA 2004.

Dealing With Worldviews In Interpersonal Conflict What fuels our daily experiences? Why are we so challenged by the dynamics of interpersonal relationships? Whether a CEO, a police officer, a parent, a lawyer, a news reporter, or a senator, we all face decisions on how to deal with the events of the day. The "how" is determined by our uniquely personal worldviews - the lens through which we interpret the world. Gaining an understanding of one's personal worldview - its components and mechanisms - is a potent way to expand our ability to deal with conflict.

Sound Options Mediation Brochures Page linking to Sound Options Mediation Brochures.

The Involvement of Students in Their Special Education Mediations This paper explores benefits, challenges and strategies related to the involvement of students in the special education mediation process. A CADRE Publication . This document was published in September 2003. More information on IDEA 2004.

Considerations for Mediating with People Who Are Culturally Deaf Historically, mediation has not been an effective venue for dispute resolution for Deaf people because of linguistic inaccessibility and cultural non-recognition. Like other linguistic minority groups who experience and resolve conflict in a manner consistent with their social and communicative norms Deaf people have some unique perspectives. The following article illuminates some of these perspectives and explains how mediators can address these differences when working with Deaf people, in order to make mediation a more linguistically and culturally respectful and responsive endeavor. A CADRE Publication. This document was published in September 2002. More information on IDEA 2004.

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