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The National Center on Dispute Resolution in Special Education

"Encouraging the use of mediation and other collaborative strategies to resolve disagreements about special
education and early intervention programs."

RAISE Article Details

ARTICLE INFORMATION
Title: Procedures for the investigation and resolution of special education complaints under the Individuals with Disabilities Education Act (IDEA).
Publication Date: 2002
Authors: Center for School Improvement within the Office of Indian Education Programs
Source: Bureau of Indian Affairs
Abstract: This document provides information on the procedures for the investigation and resolution of special education complaints for schools or agencies under supervision of the Bureau of Indian Affairs, Office of Indian Education Programs (OIEP). Regulations are explained for the following areas: (1) public notification of student rights under federal special education laws and regulations, compliance issues, and complaint procedures; (2) complaint timelines and validation of the complaint; (3) the Early Assistance Program for quick resolution of problems; (4) investigation of complaints, including collection of information and review of information; (5) compliance determination, including issuance of findings and corrective actions; (7) complaint resolution; (8) corrective actions and technical assistance; and (9) enforcement by OIEP. A step-by-step summary of the complaint process under OIEP is provided that lists each procedure for lodging and resolving a complaint. Appendices include federal regulations under the Individuals with Disabilities Education Act for complaint investigation, a complaint investigation filing form, a sample letter of complaint acknowledgment, and a sample letter and notification that the written complaint does not meet legal requirements, components of a complaint investigation report, a sample complain investigation letter and school corrective action plan, and answers to frequently asked questions pertaining to complaints. (ERIC)
Categories: Policy & Practice
IDEA/Legal

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