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The National Center on Dispute Resolution in Special Education

"Encouraging the use of mediation and other collaborative strategies to resolve disagreements about special
education and early intervention programs."

Negotiation Traps

Manie Spoelstra

Although the human brain will always be something we marvel at, it is unfortunately not foolproof when it has to deal with complex situations. The embedded routines or mental short-cuts we use to arrive at most of the decisions we take, are by no means foolproof. Unless we are aware of these routines and understand them, we unknowingly fall prey to them.


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