Direction Service: Family Support and Service Coordination

Mailing Address:
P.O. Box 51360 Eugene, OR 97405

Physical Address:
3411-A Willamette St. Eugene, OR 97405

Family Support and Service Coordination
The Family Support and Service Coordination Program (FSSC) works with families in Lane County who have children, youth and young adults (Birth-21) with disabilities. 34% of new referrals are children and youth with a primary diagnosis of autism spectrum disorder (some of whom are self-injurious and aggressive) or emotional disturbance. FSSC is a critical safety net in Lane County that strengthens and empowers disadvantaged families and persons with disabilities by:

assisting them to understand, access and coordinate formal and informal services and supports to meet basic life needs such as food, housing, medical care, respite, and job placement.
ensuring child and family needs are met in a timely manner, without costly duplication and confusion, and before more expensive services are required.

arranging and, as necessary, attending school, medical, mental health, and other important meetings with families, ensuring that their voice is heard and promoting cost-saving collaboration across providers.
providing encouragement, emotional support and continuity leading to families feeling less isolated and more in control of their lives.

Currently there are 1200 families enrolled in the Family Support and Service Coordination program. This past year case coordinators provided intensive support to 189 newly referred families and 334 continuing families who were linked to more than 130 different programs and services.